FAQ

Should I buy direct from Amazon or this site?

All titles will be available on both this site and Amazon. Please purchase how you most prefer, however, if you do order direct from Amazon, your order will likely arrive sooner and for those with an Amazon Prime Account you can also expect FREE and Expedited shipping.

 

How long does it take for my order to arrive?

If your order directly from this site, arrival times vary based on your specific location. Below are the average times you should expect your order to arrive.

Canada & US 10-12 days

United Kingdom 7-10 days

Australia 7 - 10 days

 

What if I didn't receive my order withing the estimated delivery time?

If your order has not arrived within the expected time frame please email info@stephenlrandell.com with your order number and we will resolve any issues as soon as possible. You will find your order number on the email you received when you purchased.