FAQ

How long does it take for my order to arrive?

Arrival times vary based on your specific location. Below are the average times you should expect your order to arrive.

Canada & US 10-12 days

United Kingdom 7-10 days

Australia 15 - 20 days

 

Can I track my order?

Yes. Your tracking number is added to your order a few days prior to it's arrival.

 

What if I didn't receive my order withing the estimated delivery time?

If your order has not arrived within the expected time frame please email info@stephenlrandell.com with your order number. You will find your order number on the email you received when you purchased.

 

Should I buy direct from Amazon or this site?

Please purchase how you most prefer, however, if you do order direct from Amazon, your order will likely arrive sooner.